case study /
Digital Transformation Journey
About Client
The client is the US’s leading global insurance brokerage and risk management firm. They offer a range of insurance products and services, including property and casualty insurance, employee benefits consulting, and risk management consulting. They are one of the world’s largest privately held insurance brokers, with over 7,500 associates in over 100 offices across the globe. They seek a digital transformation solution to accelerate their business.
Challenges
The company’s data is enormous but it is scattered as they use many different applications for business. It’s very overwhelming for the management board to access and analyze the current data. Therefore, it negatively impacts the business decision making of the company.
Objectives
Client wanted us to compose a comprehensive digital transformation journey.
The main objective of the project was to create a data management system that would integrate all of the company’s software applications into one platform.
This would make it easier for employees to access and analyze data, as well as enable the company to make more informed business decisions.
Additionally, our team had to migrate all of their data to cloud services to reduce the risk of data loss and improve data accessibility.
The Digital Transformation Journey
What we brought to the client is to develop a straightforward digital strategy to solve the problem. The digital strategy included these 4 steps:
1.Technology and infrastructure assessment:
We started by conducting a comprehensive analysis of the existing systems, data and applications used by the client. This involved examining:
– Data quality: data architecture, data storage, data flow, data security, data volume, data access.
– Applications: all the existing applications
– System quality: reliability, availability, integrity, performance, usability, security
– Result: The team identified several challenges, including data redundancy, data inconsistency, and data silos across the different applications.
Solution: Develop a customized data integration strategy that would bring all of this information together into a centralized database. Some of the applications will be rebuilt and architected.
2. Cloud Migration plan
The goal of the solution was to migrate data from the existing on-premise storage to a cloud-based storage service. We worked closely with the client’s IT team to ensure that all data was migrated smoothly and without interruption to the client’s daily operations.
We composed this plan in 4 steps
– Step 1: Choose a cloud service provider for data storage
– Step 2: Prepare data for migration
– Step 3: Transferring data in batches to minimize downtime and ensure data integrity.
– Step 4: Validate the data that was transferred accurately.
– Step 5: Build a solid cloud infrastructure that would allow the client to access their data from anywhere, at any time.
During the process, we worked closely with the client’s IT team to ensure that all data was migrated smoothly and without interruption to the client’s daily operations.
3. Digital Process Automation
After migrating all the data to the cloud, we began the integration process
- The team developed an integration approach that involved creating APIs for each application to allow for seamless data flow between the applications and the centralized system.
- The APIs were developed using RESTful architecture to ensure compatibility and ease of use.
4. Data Management and Analysis
Data modeling was also a critical aspect of the project. We developed a data modeling approach that involved creating a data dictionary, data mapping, and data lineage. The data dictionary defined the data elements and their attributes, while data mapping involved mapping the data elements across the different applications. Data lineage, on the other hand, provided a lineage of the data flow across the different applications.
The team also developed a business intelligence and analytics approach, which involved creating dashboards and reports to enable efficient business management and analysis. The dashboards and reports were designed to provide real-time insights into business operations and support data-driven decision making.
The Outcome of Digital Project
We successfully delivered our digital journey to clients with some highlights as below:
Technical Highlights
Business Highlights
Data decision making: Customized data models allowed the client to gain new insights into their business operations.
Increased efficiency and productivity: Digital transformation can streamline business processes, automate repetitive tasks, and enable employees to work more efficiently.
Competitive advantage: help organizations to stay ahead of their competitors by adopting technologies.
Client's Testimonial
Why Choose US ?
TPS Software – The Leading Software Development Company in Viet Nam
We specialize in providing software solutions to businesses of all sizes. Our team of experienced developers is dedicated to delivering high-quality, scalable, and cost-effective software products that meet the unique needs of our clients. We work closely with our clients to ensure that we understand their specific needs and goals, and we are committed to delivering results that exceed their expectations.
Industry Experience
Extensive knowledge in working with clients from several business verticals, various technologies challenge and projects with different types and sizes
Certified Software Development Expertise
Accredited CMMi Level 3 for Mature Quality Management System and ISO 27001 for certified information security management system
Comprehensive Software Project Management
Client’s projects are managed by a dedicated product consulting team with excellent technical experience, master in Agile, Scum methodologies and well-versed in all the latest technology stacks.
Proven Track Record
We have successfully delivered over 180+ projects to clients worldwide and 90% of them became long-term partners.
