case study / 

Health Care System Development

About Client

Our  client is a leading technology provider based in the United States. They specialize in offering advanced solutions and services to enable healthcare teams to effectively deliver practice care plans to their patients, all while minimizing overhead for healthcare practices.


Quick Response for Unplanned Requests: The client required a responsive system that could adapt swiftly to unplanned requests, ensuring seamless communication and efficient workflow management.

High Performance for Supporting a Large Number of Patients and Care Staff: The software needed to handle a substantial volume of patient and care staff data, while maintaining excellent performance and scalability.

Integration with Third Parties for Synchronizing Patient Information: Seamless integration with external systems such as Electronic Health Record (EHR) Systems, Health Information Exchanges (HIEs), Health Insurance Providers, Laboratory, Pharmacy Systems, etc. It was crucial to synchronize patient data accurately and securely, enabling effective collaboration between care teams and external healthcare providers.

Timeline: The project had a challenging timeline of 12 months, necessitating efficient planning, execution, and coordination to deliver a high-quality solution within the specified timeframe.

Our Approach

To build a modern, feature-rich application that met the client’s requirements while adhering to industry best practices, our dedicated team managed the entire software development lifecycle, including requirement definition, detailed design, coding, testing, and Azure hosting and deployment, ensuring a comprehensive and streamlined development process.

Azure Cloud Hosting: Leveraging the scalability and reliability of the Azure platform, we ensured a robust and secure infrastructure to host the care management solution.

.NET Platform and C#: We chose the .NET platform and utilized C# for web application development, enabling rapid development, code reuse, and seamless integration with other Microsoft technologies.

Mobile Development: Recognizing the need for accessibility and patient engagement, we developed a mobile application to complement the web-based solution, allowing patients to conveniently access their profiles and communicate with their care teams.

Project's Results

  • Fast response time for unplanned requests
  • Seamlessly supporting a staggering volume of 10,000 concurrent users
  • Automated processes and streamlined workflows increase their productivity by 35%
  • Delivering the fully functional system within just 10 months
    0% downtime of the system by utilizing Azure Cloud

App Main Features:

  1. Patient Profile: Comprehensive patient profiles were developed, enabling care teams to access vital information easily.
  2. Chat with Care Team: A secure and efficient chat feature facilitated seamless communication between patients and their care teams.
  3. Enroll Patients to CCM Program: Streamlined enrollment processes were implemented, ensuring a hassle-free experience for patients and healthcare practices.
  4. Engagement and Clinical Care Plan for Patients: Personalized care plans were created, promoting patient engagement and adherence to treatment protocols.
  5. Time Tracking and Billing: Accurate tracking of care team activities and automated billing processes helped streamline administrative tasks.
  6. Labs and Risks Knowledge for Learning: An extensive knowledge base was integrated to provide care teams with valuable information regarding laboratory tests and associated risks.

Technologies Used

Client's Testimonial

Why Choose US ?

TPS Software – The Leading Software Development Company in Viet Nam

We specialize in providing  software solutions to businesses of all sizes. Our team of experienced developers is dedicated to delivering high-quality, scalable, and cost-effective software products that meet the unique needs of our clients. We work closely with our clients to ensure that we understand their specific needs and goals, and we are committed to delivering results that exceed their expectations.

Industry Experience
Extensive knowledge in working with clients from several business verticals, various technologies challenge and projects with different types and sizes

Certified Software Development Expertise
Accredited CMMi Level 3 for Mature Quality Management System and ISO 27001 for certified information security management system

Comprehensive Software Project Management
Client’s projects are managed by a dedicated product consulting team with excellent technical experience, master in Agile, Scum methodologies and well-versed in all the latest technology stacks.

Proven Track Record
We have successfully delivered over 180+ projects to clients worldwide and 90% of them became long-term partners.